Confused by benefits, treatment, or diagnoses?
Turn to Health Advocate!
The healthcare system is complex. Wouldn’t it be wonderful to have a caring expert by your side? That’s why we’re here! Just call and our Personal Health Advocates will provide the confidential, compassionate support you need to get the right answers and take control of your health. All at NO COST to you!
Help with Medical Issues
Talk to a Medical Expert. We’ll answer your questions about your medical condition and research the latest, most advanced approaches to care.
Find the Right Doctors. We’ll find the right doctor or specialist for your condition—one who’s close by and in your network. We’ll even make the appointment!
Get Expert Second Opinions. We’ll connect you with the nation’s leading specialists and medical centers to confirm your diagnosis and treatment plan. We’ll also handle the transfer of medical records, lab results and X-rays.
Explore Your Treatment Options. Our experts will clearly explain your diagnosis and treatment options so you can make the right decisions about your care. They’ll also provide support and guidance along the way.
Help with Administrative Issues
Check the Networks. We can check to make sure your doctors are in your plan’s network. If not, we can help you locate a new provider, transfer your medical records, and even make appointments.
Answer Benefit Questions. We can explain your share of the costs, plus help you navigate the maze of copays, coinsurance and cost-sharing.
Make Sure Your Drugs Are Covered. We can check to see if your plan’s list of covered medications includes those you take regularly, especially if they are expensive.
Resolve Claims and Billing Issues. We’ll do the legwork to untangle medical bills and resolve claims and billing issues.
Work with Insurance Companies. We’ll work on your behalf to get any necessary approvals and coordinate benefits.
The best part? You, your spouse or domestic partner, dependent children, parents and parents-in-law can all use Health Advocate!
Just call, email or go online to get started!
866.695.8622
Email: answers@HealthAdvocate.com
Web: HealthAdvocate.com/members
West’s Health Advocate Solutions is not a direct healthcare provider, and is not affiliated with any insurance or third party provider, and does not replace health insurance coverage, provide medical care or recommend treatment.